In-house training courses
Courses for sales, service, supervisor and whole-team needs, tailored to your industry and products. No published fees: a consultant confirms the details with you.
Consultative Selling for Frontline Sales Teams
Frontline salespeople learn to find what each customer needs, show the right product and close, in role-plays built on your own products.
Promoters, retail and showroom salespeople
Service Excellence and Service Recovery
Service teams learn to handle complaints calmly, recover the customer and keep service consistent across shifts and branches.
Front desk, service and customer care staff
From Top Performer to Supervisor
New supervisors learn to run daily briefings, coach their team, handle underperformance and report numbers to management.
Newly promoted supervisors and team leaders
Prospecting, Negotiation and AI for Sales
Sales teams learn to fill the pipeline, follow up, negotiate and use AI tools in their daily selling.
B2B and field sales teams
Team Effectiveness Through Experiential Learning
Team building that changes how people work: challenges that build on each other, a debrief after each one, and commitments the team takes back to work.
Whole teams, departments and merged teams